Our Process

We begin with a short discussion to understand:

• Your objectives

• Where the video will be used

• Timeline and overall scope

This helps confirm the project is a good fit before moving forward.

For new clients, we provide a simple contract / terms of engagement covering:

• Payment terms

• Usage rights

• Cancellations and rescheduling

• Liability and responsibilities

This agreement only needs to be completed once.

Once aligned, we support the project through a focused pre-production phase, which may include:

• Creative direction and concept development

• Story structure and messaging alignment

• Shot lists, schedules, and run sheets

• Location, talent, and logistics planning

This stage ensures everyone is prepared before filming begins.

For each project, we supply a detailed Scope of Work outlining:

• Project deliverables

• Filming days and locations

• Editing inclusions

• Number of revisions

• Project timeline

Once approved, this document becomes the reference point for the project.

Production begins once:

• The contract is agreed (for new clients), and

• The Scope of Work is approved (email confirmation is sufficient)

Our team manages filming in line with the approved plan, bringing an organised, solutions-focused approach to every shoot.
Clients can expect a professional, efficient set and clear communication throughout the production phase.

Editing is completed according to the agreed Scope of Work and includes:

• Structured feedback and revision rounds

• Clear guidance on how to provide notes

• Defined turnaround times for updates

Any changes outside the agreed scope are discussed and quoted before proceeding.

Final deliverables are supplied as outlined in the Scope of Work.
Invoicing is handled according to the agreed terms.